Holly Hedge

Providing shelter from harm and the promise of a brighter future


We are a small friendly team who are all devoted to the mission of the Sanctuary. Our staff love working at the Sanctuary so much that we rarely have vacancies to advertise, but from time to time there are situations vacant, these will be advertised below.

 Charity Shop Manager

Holly Hedge Animal Sanctuary is a local independent charity that rescues and rehomes unwanted, abandoned and often mistreated cats and dogs.

We are currently looking for an enthusiastic Charity Shop Manager to lead our team of dedicated volunteers at our Nailsea shop.

Key Responsibilities:-
Staffing Rotas To ensure the shop is adequately staffed at all times, including days off, lunch breaks and holidays in order to maintain levels of service; ensure cover for own holiday periods .
Day to Day accounting & banking
Implementation and management of stock control systems
Stock Drives as required
Manage our e-bay shop
Pat Test electrical items to sell
Ensure gift aid is updated and information given to the accounts department
Promotion of the charities aim and objectives
Ensure the display is attractively presented and arranged in a logical fashion.
Ensure the shop achieves its revenue targets.
Manage on-going relationships with repeat customers.
Have a flexible approach to working and shift patterns.
To ensure that staff and volunteers are adequately trained to enable them to fulfil their duties effectively
To maintain a high standard of cleanliness, merchandising and display, both in the window and throughout the shop
To be responsible for the day-to-day health and safety and welfare of staff, including yourself, volunteers, visitors and customers; ensure health and safety procedures are in place and are adhered to.

The successful candidate will be required to work a 37.5 hour week including Saturdays and have at least 3 years’ experience.

Job share will also be considered with two individuals sharing the role on a part time basis.  


Animal Care Assistant


We are recruiting an Animal Care Assistant to predominantly be based in our cattery on a full time basis. Applicants will be expected to work unsupervised, be self motivated and with good time management skills. Our cattery gets particularly busy on some days and the successful applicant will need to be confident dealing with the public and be able to assess potential homes as to their suitability, matching the right cat with the right owner whilst liaising with our rehoming team. Daily duties include cleaning, cuddle time and providing a high level of enrichment and interaction to keep our residents as happy as possible whilst they wait for their forever home. Occasionally the position may require you to also help in our kennel blocks, cleaning and walking dogs as and when needed.

Due to this position being unsupervised with a limited training period, we are looking for someone with cat and dog experience, a good knowledge of a cattery/kennel environment and an animal related qualification. This is a minimum wage position and hours are based on a 5 day working week, 8.30am – 5pm to include a 1hr unpaid lunch break. Days off vary from week to week and are on a 4  week rotational basis to include some weekends. Due to our remote location, own transport is desirable.

Key Duties
To work as part of a team to ensure that the animals in our care are fed, exercised, have clean accommodation, receive medical attention if needed.To take instructions from Kennel/Cattery Manager and supervisors to comply with instructions for different kennel/cattery blocks.
·To be aware of and comply with Health & Safety issues relating to your role.
·Communicating with fellow staff to work effectively as a team
·To carry out any job, within your capabilities, as and when required by the Manager/Warden.
Cattery Duties include:
Maintain high standards of hygiene and cleanliness of blocks, cleaning daily and disinfecting.
·Preparing and handing out cat feeds.·Spending time with cats playing, grooming, cuddling and supervising garden area playtime
·Socialising cats
·Dealing with behaviour (e.g. nervous cats) following training/enrichment plans set by our behaviourist.
·Talking to volunteers and public, assessing each cats behaviour to match with the most suitable home.
·Checking over new arrivals.
·Worming and de-fleaing and administering medication (once fully trained).
·Writing signs to promote cats to public.
·Being observant and reporting to the Kennel/Cattery Manager/supervisor any signs of illness or other problems.
·Mentor work experience placements
·Keep up to date administrative records, admittance paperwork and ongoing health/behaviour notes.

Deadline 20th March 2017 
Please send CV and cover letter to sarahschranz@hollyhedge.org.uk





Are you an energetic, confident and organised individual who is looking for a foot in the door to the world of events and fundraising within the charity sector?

We are looking for a vibrant individual to support our current fundraiser and add value to our community fundraising programme.

This role will increase the fundraising stream by maximizing support for current mechanisms to actively developing new activity. As well as securing funding, it will also raise our profile in Bristol and the surrounding area, promoting our services to more people, and developing the opportunities that come from this increase in profile.

You will be comfortable communicating with people from a range of backgrounds and in a range of settings, from volunteers at a local fundraising event to members of the public. You will thrive on making connections with others, and you will also have the understanding and appreciation required to communicate the nature of Holly Hedge's work.

Duties will include assisting at events, working on fundraising campaigns, writing fundraising material, nurturing relationships with fundraisers, building new relationships within the local community, placing collection tins and helping with other general administration.

If you would like more information on this exciting role please email hannah.wozniak@hollyhedge.org.uk. 


Although we do everything we can to make things as easy as possible for the cats and dogs in our care, some of them find it very difficult to cope in our noisy and stressful kennel environment. We also endeavour to place puppies and kittens and elderly animals in caring foster homes, to ensure that they receive the specialist attention, care and love they so desperately need. This is where our Volunteer Animal Fosterers come in. They provide a loving and calm environment for these cats and dogs as we try to find them their future home.

As we are rapidly approaching kitten season, this is the time of year that sees our animal numbers increase tenfold as pregnant mums, and cats with kittens are brought to us or dumped at the Sanctuary. A mother and kitten animal fosterer would look after the young family in a home environment so that they are socialised at an early stage of their development. The fostering period can vary from a few weeks to a few months. You would need to be at home for most of the day, and have a secure room to keep mum and her kittens safe. You will also need to have transport to get to the Sanctuary/Vets for vet checks as required. 

To find out more about becoming an animal fosterer please contact us.

We also look for volunteer foster families to help with other cats and dogs, whether they are young or in their twilight years, or because they may be ill. We also seek special foster families for dogs and cats that are finding kennel life especially difficult. Please let us know if you are interested in offering a space in your home to one of our needy animals.


We are currently looking for volunteers to help us answer the phones, reply to emails, answer queries and provide information for the public. We also need volunteers to help us keep our database up to date and to help keep the 'our animals' section of this website as current as possible. We are currently updating all our records and data systems and so we are always keen to hear from any computer savvy volunteers, so please don't hesitate to get in touch with us if you think you could help! 

If you enjoy being around people and doing a wide and varying range of tasks then this could be the role for you! There are various roles available from a full day on reception to just a few hours. Full training will be given for all volunteer roles.  


We are currently seeking volunteers to help at our charity shops in Clevedon and Nailsea. If you enjoy being around people and doing a wide and varying range of tasks, then this could be the place for you. You will be the first point of contact for our customers - helping them with any queries they may have. You will sort through donations and price them, man the till and make sure that the shop is well presented (this can include helping with our window display).

Perhaps you have knowledge in a relevant field, are you a book worm or movie master? Or maybe you have an ear for music, a passion for fashion or a great eye for an antique? You could really help us turn people's donations into pounds! An eye for detail and good organisational skills are always a valuable asset. Full training will be given. 

Please contact us to find out more.  


We always need volunteers to join our small and friendly team of fundraisers. The Friends of Holly Hedge Fundraising Group have been raising funds since the very beginning and to date they have raised over £220,000, which is an amazing achievement and one we are truly grateful for. We need people to help join this group and help us collect at supermarkets, run table-tops sales, deliver flyers and put up posters, bake cakes and man refreshments stalls, find venues and get permission to hold fundraising collections and events. There really is a role for every one, from a few hours a month to as much time as you would like to commit. Our fundraising group is the life blood of the Sanctuary, without the funds they raise we would not be able to care for the 800 plus cats and dogs that find themselves in our care. If you would like to help please contact us or pop in for a chat, we'd really love to hear from you!