Due to the current situation and following both government guidelines and those issued by the Association of Dogs & Cats Homes we want to keep you updated with our current situation and our current adoption procedures.
The Sanctuary is still not open for the public to meet our animals, but we do invite prospective adopters in to meet an animal following a successful application, and maintaining social distancing to protect both visitors and our staff from coming into direct contact with each other to minimise risk.
We continue to run with a dedicated team on site, ensuring all our animals continue to receive the highest level of care. Our reception team continue to answer phones and emails 7 days a week and are responding to enquiries as soon as possible. We are continuing to rehome our dogs and cats to the Bristol and surrounding area, with the aid of virtual home checks, using photos and videos and our usual checks and application forms. We would ask that all potential adopters please visit our animal rehoming pages and if they see specific dogs or cats who could be the right fit for their family, please email our rehoming team on: [email protected] for more information and to assess whether your chosen animal(s) may be the right match for you.
Once we have received your email, we will send you the access details so that you can submit the online application form to begin the rehoming process.
Please bear with us as we continue to navigate through these procedures and know we’ll treat all adoptions on a case-by-case basis. We care about our dogs and cats deeply, so of course we want to find them their forever home, but we must be thorough as having our animals come back to us due to an incompatible match would be devastating for them and for you.
Please only call or email if you see an animal/animals that you feel could be the right match to determine whether we can go ahead with an adoption. This will be based on multiple factors such as your location, whether you have had a dog/cat before, the home set up, height of fence etc, whether there are other pets and children in the home who will need to meet prior to adoption etc. Please note that an after check will also be carried out.
During these continued difficult and challenging times, please know that we need your support more than ever, as Coronavirus has had a devastating impact on our finances. We have continued to rescue throughout the Covid-19 crisis despite dwindling funds, and never once closed our doors to animals desperate for help. We urgently need to raise vital funds to continue to be their lifeline and keep them safe from harm. Please consider making a donation or supporting us monthly by becoming a PawPal by clicking here. Our PawPals are our everyday heroes and knowing what is coming in monthly helps us make life saving decisions for our animals every day.
Thank you all for your support and understanding as always.
Our re-homing policies have been set, with the benefit of years of experience, to maximise the chances of the animals staying with their new owners for life.
Some of our rescues have been ill-treated and their lives are just beginning, others are sad to be apart from their owners and are broken hearted. They all need the security of loving homes where they can rebuild their lives and find happiness once more.
Each animal is different and therefore our adoption procedure can vary from animal to animal. The following steps can be used as a general guideline for our adoption procedure:
- The whole family needs to come in and visit to ensure compatibility. Please discuss any animal that you are interested in with a member of staff – it is very important to match the prospective owner to the right cat or dog to prevent the animal being unnecessarily returned.
- As we will require landlord’s permission if you are renting, please get this before placing an interest to enable us to speed up the process of rehoming.
- All other pets in the home must be fully vaccinated and neutered, except when advised not to do so by a veterinary surgeon.
- You will need to complete a ‘prospective adopter form’, preferably online, by telephone or in person at reception by appointment.
- Once you and the Sanctuary have chosen a suitable pet a home check will be carried out.
- Subject to all the above being successful, you will be able to adopt the animal (usually within 7 days after the home check).
- Sometimes it will be necessary to visit your chosen pet on several occasions if he/she is nervous.